bt789 Terms and Conditions

1 Definitions and Interpretation

The words and phrases used in these terms and conditions carry the meanings described below:

• "bt789" or "Platform" — The bt789.lat website and all services provided under it.
• "User" or "You" — Any person who has registered for or is using the bt789 platform.
• "Account" — A user's personal bt789 account created through registration.
• "Balance" — The amount of funds held in a user's account, expressed in Bangladeshi Taka (BDT / ৳).
• "Bonus" — Any promotional benefit, cashback, or reward offered by bt789.
• "Terms" — All rules and conditions set out in this document.
• "Service" — All gaming and betting facilities provided through the bt789 platform.

In these terms, singular words include the plural and plural words include the singular where the context requires it.

2 Account Registration and Eligibility

2.1 Age Limit and Legal Eligibility

To create an account on the bt789 platform and use its services, you must be at least 21 (twenty-one) years of age. Participation by minors on bt789 is strictly prohibited. bt789 reserves the right to verify age at any time and may request proof.

2.2 One Account Policy

Each user may create only one bt789 account. Creating multiple accounts by the same person is strictly prohibited. Multiple accounts created using the same IP address, device, or payment method will be considered suspicious and may be subject to investigation.

2.3 Accuracy of Registration Information

At the time of account registration, you are required to provide accurate, complete, and up-to-date information. If false information is provided, bt789 reserves the right to suspend or terminate your account and may forfeit the associated balance.

2.4 Identity Verification (KYC)

bt789 may conduct identity verification (KYC) at any time in the interest of fraud prevention and security. This process may require a national identity card, passport, or other government-issued documents. Failure to provide documents in a timely manner may result in temporary restrictions on account activity.

3 Account Security and Responsibility

It is your sole responsibility to keep your bt789 account password and login details completely confidential. Allowing any third party to access your account is prohibited.

• If any unauthorized access to your account occurs, you must notify the bt789 support team immediately.
• You are responsible for all activity carried out from your account.
• bt789 will never ask for your password via email or chat — any such request is fraudulent.
• Use a strong password and change it regularly.

4 Deposit and Withdrawal Policy

4.1 Deposit

The accepted methods for depositing funds into bt789 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳300 (three hundred taka). Deposited funds are generally credited to the account immediately, though in some cases processing may take a short time.

4.2 Withdrawal

The minimum withdrawal amount is ৳500 (five hundred taka). All withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals can only be made through the same method used for the deposit.

Withdrawals may be held in the following situations:

• If KYC verification has not been completed.
• If the wagering requirements for a bonus have not been met.
• If a security verification is required.
• During an investigation into suspicious transactions.

4.3 Fees and Charges

bt789 does not charge any deposit or withdrawal fees of its own. However, payment service providers (bKash, Nagad, Rocket, Upay) may charge transaction fees according to their own policies. Please refer to the relevant service's terms for information on these fees.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members can enjoy a 120% welcome bonus on their first deposit, up to a maximum of ৳10,000 (ten thousand taka). A 15x wagering requirement applies to this bonus. This means withdrawal will be possible after placing bets totalling 15 times the combined bonus and deposit amount.

5.2 VIP Program

bt789's VIP program has four tiers. Users are promoted step by step based on their activity and contribution:

• Bronze — Weekly cashback up to 0.2%.
• Silver — Weekly cashback up to 0.5%.
• Gold — Weekly cashback up to 0.8%.
• Platinum — Weekly cashback up to 1.0%.

5.3 General Bonus Terms

• The same bonus cannot be claimed more than once from a single account.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• bt789 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If misuse of a bonus is suspected, bt789 may forfeit the bonus and any associated winnings.
• Each promotion has its own validity period; unused bonuses expire at the end of that period.

6 Gaming Rules

All games on bt789 are operated in a fair and transparent manner. Each game has its own rules, which are displayed during gameplay.

6.1 Betting Limits

Each game has minimum and maximum betting limits, which are clearly stated in the game interface. Users may not place bets outside the set limits.

6.2 Technical Errors

If a software or server error causes an abnormal result or payout to be displayed, bt789 reserves the right to cancel the relevant round and return the staked amount. A "null and void" policy applies in cases of such errors.

6.3 Disconnection

If a game is not completed due to an internet disconnection, the data stored on bt789's servers will be considered final. In any dispute regarding results displayed on a user's device, bt789's server logs are authoritative.

7 Prohibited Activities

The following activities are strictly prohibited on the bt789 platform:

• Creating multiple accounts or operating another person's account.
• Bonus abuse — for example, systematically placing low-risk bets to meet wagering requirements.
• Playing games using automated software, bots, or scripts.
• Attempting to manipulate game outcomes.
• Harassing or attempting to defraud other users.
• Attempting to gain unauthorized access to bt789's systems or network.
• Using the platform for money laundering or illegal financial activity.
• Using bt789's intellectual property without authorization.

In cases of such activity, bt789 may immediately terminate the account and forfeit all balances. Relevant authorities may be notified if necessary.

8 Account Suspension and Termination

8.1 Suspension or Termination by bt789

bt789 may suspend or permanently terminate any account for the following reasons:

• Violation of any clause of these terms.
• Suspicion of fraudulent or deceptive activity.
• Providing false information.
• Failure to cooperate with security verification.
• Concerns about exceeding responsible gaming limits.

8.2 Closure by the User

You may request to close your account at any time. To do so, contact us via 24/7 live chat or at [email protected]. Any valid balance at the time of account closure will be returned, though any bonus-related portion will be reviewed in accordance with the applicable terms.

9 Limitation of Liability

bt789 makes every effort to ensure uninterrupted service. However, bt789 is not liable in the following situations:

• Loss caused by technical errors, server downtime, or internet connectivity issues.
• Transaction delays caused by the failure of a third-party payment provider.
• Loss resulting from a user's own negligence or failure to maintain account security.
• Service disruptions caused by unforeseen circumstances (force majeure) such as natural disasters or government directives.

bt789's maximum liability for any single specific incident will in no case exceed the value of the transaction in question.

10 Privacy and Data Protection

bt789 places the highest importance on the protection of your personal information. How the information you provide is collected, used, and stored is described in detail on our Privacy Policy page. Reading and accepting the privacy policy is required as part of these terms.

bt789 uses SSL encryption to keep all transactions and communications secure. Your financial information is never sold to third parties.

11 Responsible Gaming

bt789 prioritizes responsible gaming. We believe that gaming should be a form of entertainment, not addiction. To this end, bt789 offers the following features:

• The ability to set your own daily, weekly, or monthly deposit limits.
• The option to take a temporary break (cool-off period).
• A self-exclusion feature — deactivating your account for a set period.
• Awareness information on gaming habits.

For more details, please read our Responsible Gaming page. If you feel that gaming is having a negative impact on your life or someone you know, please seek help.

bt789 is for individuals aged 21 and above only. Parents and guardians are requested to take the necessary steps to prevent minors from accessing the platform.

12 Dispute Resolution

If any dispute arises between bt789 and a user, the following process must be followed:

1. Step 1: Clearly describe the dispute via our 24/7 live chat or by emailing [email protected]. We aim to provide an initial response within 48 hours.
2. Step 2: The support team will investigate the matter and attempt to reach a resolution acceptable to both parties.
3. Step 3: If the matter is not resolved in the first two steps, bt789's Quality Assurance team will review it again.

For disputes relating to game outcomes, bt789's server logs and records will be considered as final evidence.

13 Terms & Conditions Changes

bt789 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified in advance of any significant changes wherever possible.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. It is therefore recommended that you check this page on every visit. The "Last Updated" date at the top of this page will always reflect the date of the most recent change.

14 Contact

If you have any questions or feedback regarding these terms and conditions, please contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

Our support team is always ready to assist you and can answer any questions you may have.